Patricia helps practices with one-off or continuing HR issues, including designing contracts of employment, HR policies and staff handbooks; handling grievances and discipline; managing performance; handling redundancies; managing sickness.
Patricia also carries out reviews of manpower resources, including managerial, administrative, and nursing teams, and advises on use of skills, pay and conditions, workload management, development of individuals and teams.
“As a manager of a practice, you have to be a jack-of-all-trades. Sometimes, you need expert HR advice about what you can and can’t do. Patricia helped us through a particularly difficult situation with a member of staff. She was extremely professional and supportive at every step.”